Terms of Service

1. Using our services

You must be at least 18 years old, or have the consent of a parent or guardian, to create an account and place orders. You agree to provide accurate and current information when registering and to keep your account credentials secure.

2. Orders and payments

• All orders are subject to product availability and confirmation of payment.
• Prices are displayed in South African Rand (ZAR) and include VAT where applicable.
• Payments are processed securely by Yoco. We do not store your card details.
• Orders placed during business hours can be collected according to the store's operating schedule.

3. Cancellations and refunds

Orders that have already been prepared or paid for may not be cancelled. Refund requests will be handled on a case-by-case basis and at our discretion. Contact us as soon as possible if you need assistance.

4. Accounts and loyalty

We may offer loyalty rewards, promotions, and referral benefits. These are subject to their own rules and may be changed or discontinued at any time. Misuse, abuse, or fraudulent activity may result in account suspension or termination.

5. Intellectual property

All content on our website, including logos, branding, images, text, and software, is owned by secret. or its licensors and is protected by intellectual property laws. You may not copy, modify, or distribute our content without permission.

6. Limitation of liability

To the extent permitted by law, secret. is not liable for any indirect, incidental, or consequential damages arising from your use of the Services. Our total liability for any claim is limited to the amount paid for the specific order or service in question.

7. Changes to these terms

We may update these Terms from time to time. The latest version will always be available on this page, and continued use of the Services constitutes acceptance of the updated Terms.

8. Contact us

If you have any questions about these Terms, please contact us using the contact details provided on our website.